In business, the customer is always right - sometimes confused, misinformed, rude, stubborn and changeable, but never wrong. Ever date anyone like that?
Customers are the reason you have a business. Without them, no matter what you do, there isn't any business.
Therefore, you should approach customer service the same way you approach a date. Nurture it with good habits and relentless care. Each date builds on the previous one. Each sale does the same in building customer retention. Once you know you are right for each other ask them to "Go Steady" get them to commit to you too!
So, here are the simple suggestions for "dating" your customer and enhancing your business relationships.
* Dazzle customers with your service. The key to good customer service is treating all your customers well but not necessarily the same. Respond to their needs as individuals. While one customer might need a ton of help and attention, another might prefer an opportunity to browse with privacy.
* Anticipate the needs of your customers by emphasizing service over sales. Good service sells. But pushy service people who are always trying to sell more can be a major turnoff to all customers.
* Treat your customers well by being a problem solver. If you can't help the customer, help him or her find someone who can. Customers appreciate your help - even when you aren't directly profiting from a sale. Just consider it an investment. They'll appreciate the advice and remember your business the next time they need your goods or services.
* Innovate by understanding that most rules should be flexible. Don't ever say, "No, that's against the rules," to a customer who's making a reasonable request. Your main rule - one that should never be compromised - is to keep your customers happy and satisfied.
* Nurture your employees by giving them the care and respect that you want them to give your customers. If you treat them well, your employees will be great ambassadors of service. If you treat them poorly, they'll treat your customers badly in turn.
* Guarantee that your customers keep coming back. Have a great customer service plan and post it in a central location for all to see. Once employees understand the importance of great customer service, you will have customers returning over and over.
While paper-based investments or FIAT currencies and real estate are vulnerable to effects of changing times, gold soars.
A precious metals savings plan may save a portfolio when all else fails.
(German Goldmining company overview)
Please note that whilst this article refers to investments in the precious metals markets, Karatbars is primarily about Gold Exchange for global paper fiat currencies.
The old Chinese curse, may you live in interesting times, has particular relevance to the current epoch of U.S. history. Theres a lot going on right now, much of it scary. Major investors around the world are responding to the events of our perilous age by sinking their dollars, deutschmarks and yen into gold, silver and palladium; Bill Gates, Warren Buffet, and billionaire speculator George Soros to name but a few. Big financial institutions like the Central Banks of Russia and China are also leaping onto the metals bandwagon driving the price of these precious commodities ever higher.
This is spurring a gold rush not witnessed since the Misery Index years of the 1970s. Many financial experts now view gold in particular as an island of stability in a paper-based investment market growing stormier all the time, a development that bodes well for everyday folks who want to shore up their retirement accounts with a precious metals hedge.
People the world over are losing faith in politicians, and currencies, says Marc Lubaszka, President/CEO, World Financial, a highly successful investment firm specializing in precious metals based in Studio City, Calif. This has resulted in a flight to gold and other precious metals, a storehouse of value for more than five thousand years. Investors are taking their money out of paper assets, and putting it where it is likely to earn a better return in uncertain times.
Old Reliables Unreliable
Investments once considered as stable as granite are rapidly losing ground, Lubaszka explains. Real estate is but one example. Long praised as a slam-dunk by money gurus, home-buying is no longer viewed as a hurdle-free path to profit. Stratospheric pricing and higher interest rates are putting intolerable pressure on the current housing bubble, factors bound to bust the suds sooner or later and drive the overheated real estate market into deepfreeze.
The housing bubble will burst rather than gradually deflate, following the rapid and violent pattern of decline of nearly every financial bubble throughout history, Lubaszka says. Higher interest rates negatively impact not only the health of the housing market but other economic segments as well. The stock market takes a hit because higher rates make it more costly for companies to pay for debt. Higher rates hurt corporate profit margins and reduce stock value, bad news given the deep debt situation so many companies are in today.
Paper is Passé
According to Lubaszka, the U.S. dollar has lost more than 80% of its original value since the early 70ís when we went to a floating currency, a situation not helped very much by the debut of the Euro in the late 1990s. Unlike American dollars, a portion of the Euro is gold-backed, a stability feature that has helped it outperform the dollar over the long haul. It is for this reason that many foreign investors have been taking money out of U.S. dollars and putting it into gold and oil instead, one explanation for why the price of both has continued to rise in recent months.
Gold prices are climbing right now because the Federal Reserve is printing dollars in flood proportions to keep the real estate market afloat, adds Richard Russell, editor Dow Theory Letters, a stock market trends and securities report published since 1946. This is creating inflation, which erodes purchasing power. All the worlds central banks are inflating right now, reducing confidence in paper globally and encouraging gold-buying. India and China are spurring gold prices as well. India is the worldís largest gold-consumer, and the Chinese government is actively encouraging its citizens to buy gold.
All are extremely encouraging signs for gold investors. Over the course of the past 35 years, gold has climbed in value from a modest $35 an ounce to nearly $600. Contrast that with the battered U.S. dollar, a currency currently worth only 20% of its value in 1970.
When gold peaked-out in the 1970s, interest rates were at an all-time high, Lubaszka says. Right now weíre waiting to feel the effects of the last 9 interest rate increases which generally take 6-9 months to begin impacting the economy. Nowís the time to buy gold because when rates go up, downward pressure is exerted on real estate, stocks and bonds and commodities like gold tend to increase. The opposite occurs when rates travel from a high to a low. Thatís the time to reduce gold assets and increase the paper part of a portfolio.
Buy Without Getting Burned
Michelle Henderson, a talent agency owner in Los Angeles, Calif. understands the stakes when it comes to investing. As an agent I work in a commission-based world, and have to invest in both people and ideas all the time, she says. Though Id had bad experiences with stock investments in the past, I knew I would eventually find something that would work for me. I invested in a diversified metals portfolio made up of palladium, silver and gold, and earned a profit of 38% with the palladium alone. Staying focused on making money, and following World Financials advice, I was able to earn an above-average return and greatly increase the overall value of my assets safely.
Lubaszka explain, Its probably best for the first time investor to begin conservatively by purchasing physical metals instead of gold stocks, which can be very volatile. According to Clearwater, Fla.-based talk show host and gold analyst, Tom OBrien, when metals gain 20%, gold equities jump by fifty or sixty per cent. Thatís great when it happens but the reverse can occur as well.
Buy gold bars or coins, and put them in a safety deposit box. If you chose to purchase coins from a coin shop, make certain you pay the lowest price possible and that they have a buy back policy. If you elect to go with a broker, fees will be inevitable because you are purchasing a tangible commodity. KB-Vision is a German company that is filling a big hole in the gold investment market by making 1/2 gram bars available to regular people who are aware that their money and earning may not be that safe in a banking institution after-all.
There are brokers, and then there are brokers. The best of the breed will answer all questions, and make the process of first-time gold buying less nerve-wracking. Great brokers are also accessible when needed, and quick to call with any new information that affects the value of the investment.
Work with established companies, five years in business is good, ten even better. Dont bother with firms that badger you with telemarketing offers or apply high-pressure sales tactics. Avoid paying high commissions too. Some brokers have layers of fees, through which they earn more money then they do investing on behalf of customers. There are also companies out there that will not buy metal back. Stay away from them as well.
Check references and Better Business Bureau ratings, Lubaszka adds. Deal with a company that takes an active interest in doing business with you. World Financial, for example, offers a five-star customer satisfaction guarantee. If questions are not answered or we fail to respond to a prospectís call or email within 24 hours, that person receives a one ounce silver American Eagle coin free of charge. A financial advisorís job is to ease the investment process, and to insure that customers get the most for their money. Good advisers are merely good, but the best are worth their weight in gold.
To contact Karatbars Gold Exchange directly (an affiliate of Karatbars International: https://www.karatbars.com/signup.php?s=superaffiliates
Karatbars Gold Exchange is an affiliate partner with Karatbars Intenational GmbH, a privately owned gold products production company and one of the few vendors that trade only in kine bar gold and green gold. They are one of the premiere provider of precious metals to investors nationwide. Aside from offering numerous incentive programs, Karatbars offers clients the right type of precious metal strategy for every savers needs.
If you are considering jumping into the world of Internet marketing but do not have experience in this type of marketing, it is definitely worthwhile to consider hiring a consultant to assist you in your advertising endeavors.
This is important because they can do a great deal to assist you in ensuring that your marketing effort is a success, one of the most overlooked equations (and misunderstood) is that sales comes from marketing not the other way around, which begs the question why is it SALES & MARKETING and not the other way around.
You may pay more for their services than you would to handle the Internet marketing on your own but the results you gain from the effort will likely be growing small business or SME´s exponentially in the end hiring a consultant to assist you in your Internet marketing campaign is even a worthwhile endeavor if you have some experience in Internet marketing but are competing in a competitive niche and need some additional assistance to help you get in the competition.
Globaljet Business Solutions ideas are double guaranteed and that is unique in the industry in that not only will you make back any investment that you pay to them in 90 days but also that they will continue to work on your business for free until you see results on your bottom line!
If you have paid 10k 20k 30k to other marketing companies I apologize.
If you are paying your secretary 20k a year to answer your phone doesn´t it make sense to secure an hour of a consultants time who will show you where you have as much as 10000 to 1000000 of real money assets sitting "hidden" in your business
The key to hiring a consultant to assist in an Internet marketing campaign is hiring the right consultant. You will find there are many different options available to you as Internet marketing has become a huge industry. However, not all consultants are created equal. You may find that some consultants can create significantly better results than other consultants. There are, however, a few characteristics to look for when seeking a qualified consultant in the Internet marketing industry.
Surprisingly cost is not one of the most important considerations.
Experience and past performance are much more important. You can compare costs among consultants who are similarly qualified but using cost as a primary source of evaluation is not recommended.
Experience is very important when it comes to selecting a consultant to assist you in an Internet marketing campaign. Experience is critical because consultants who have a great deal of experience also have a great deal of understanding of which techniques work best and which techniques are not as effective. This can save you a great deal of time and money as there will likely not be as much experimentation necessary as there would be with a less experienced consultant. More experienced consultants will also likely be better skilled at dealing with clients and will likely answer your questions more quickly and keep you better informed about the progress of your Internet marketing campaign. All of this is important because you will likely be very interested in receiving progress reports and staying up to date on everything that is going on with your Internet marketing campaign.
Seeking out a consultant in the Internet marketing industry with an excellent past record of performance is also very important.
This is so important because consultants who have had a great deal of success in the past will likely have a great deal of success while assisting you as well. Past performance is considered to be one of the best indications of future performance. This does not mean that new consultants are necessarily going to perform poorly but there is some risk involved in selecting a consultant who does not have a great deal of experience or who has not performed well in the past. You can feel much more confident putting your Internet marketing campaign in the hands of a consultant who typically generates the type of results you are looking for in your own Internet marketing campaign
check out our testimonials of a handful of small business owners who benefited from Globaljet Business Solutions 20+ year old tried and proven Hidden Marketing Assets System http://www.globaljet.me/testimonials.html
Once you have evaluated consultants on the basis of experience and past performance, it is time to start considering price.
Considering price early in the process of seeking a consultant may cause you to be influenced by price over performance. Some consultants may be incredibly affordable but if they are not capable of producing the desired results, it may end up being a complete waste of money. However, once you have narrowed your list of potential consultants down to a few qualified candidates, it is definitely time to start comparing prices. Once you are confident each of the candidates on your list is well qualified, choosing the least expensive candidate is worthwhile. However it is important to note all of the fees involved to ensure you are making an accurate cost comparison.
Setting up your squeeze (opt-in) page
Setting up a new sales funnel is a fear of many people but given a template and a step by step video it should become a breeze. Globaljet Business Solutions include as part of the small business and SME development packages high converting, tried and proven squeeze (opt-in) page development software, this is key as many small business or SME owners left to their own devices will get “stuck” on the tools.
Dreamweaver is quite an expensive yet good quality program but any HTML design task can be complete in a free HTML editor called Komposer or Frontpage there are also other options on the internet marketing page of the home site, if you opt-in I will send you the zip file to a Free Landing Page Template and PDF of Instructions How To Set-up Your Sqeeze (opt-in) Page. The easiest way by far, to create a professional opt-in (squeeze) & download page is to outsource the whole job by posting your small business requirements on a site such as ELANCE. There are a host of other options for developing small business solutions in the form of squeeze (optin) pages making it as simple editing the text and placing your auto responder form on the page providing you with the same video squeeze templates, video sales page templates, opt-in in pages, confirmation pages download pages, graphics, arrows, images for site construction etc. Unless html is your game I would again strongly urge you to farm-out this work and laser focus your attention where your talents lie.
Ok, so who is this "WE" I keep referring to? It´s a ROYAL WE.. It´s an association and conglomeration of top marketers, systems developers and business thinkers, a compilation of the worlds most coveted resources and mentors from different sectors of business..
Raymond E Lee CEO- Globaljet Business Solutions - We make your business work not, you! " 2010 in Latin America, performed and educated before more than 350 000 people and probably high fived more people than Antony Robins, strange but true!"
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